Begin with the supplied instructions
Use the specified USB Type-C charging connection (5 V / 2 A) and follow the instructions included with your unit. Turn on the companion using its power switch.
Connect your version
The M19 PDF lists 2.4 GHz and 5 GHz WLAN. The M20 PDF lists WLAN or 4G as alternative configurations. Follow the network setup process supplied for your particular version. Cloud AI conversations need an active internet connection.
Make a little conversation
Explore the available AI models and character settings, then start with a question, a story or language practice. The supplied PDFs list Doubao, DeepSeek, Qwen, ChatGPT and Gemini; actual availability depends on the supplied version, region and connected service.
Try another way to say hello
Explore head, back and belly touch areas on M19, or head-touch reactions and the rotating magnetic base on M20. For exact pairing controls and accessory fitting, use the instructions supplied with your unit.